Privacy Policy
Mireya Villarreal, LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, enroll in a course, create an account, make a purchase, or interact with our education platform.
1. Information We Collect
We may collect personal information you choose to provide, including:
Name
Email address
Phone number
Billing information
Course enrollment information
Account login details
Course progress and completion data
Messages, comments, form submissions, or survey responses
We may also collect basic website usage information, such as your browser type, device type, IP address, pages visited, and how you interact with the site.
2. How We Use Your Information
We may use your information to:
Create and manage your account
Process course purchases and payments
Provide access to courses, lessons, downloads, and community features
Track course progress and issue certificates when applicable
Send course updates, reminders, event information, and educational communications
Respond to questions or support requests
Improve our website, courses, and user experience
Comply with legal, tax, licensing, or business requirements
3. Payments
Payments may be processed through third-party payment providers. We do not store full credit card numbers on our own servers. Payment providers may collect and process your payment information according to their own privacy and security policies.
4. Email and Marketing Communications
By enrolling in a course, creating an account, downloading materials, registering for an event, or joining our list, you may receive emails from Mireya Villarreal, LLC related to your course, account, education updates, events, offers, or community.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email. We may still send important account, purchase, course access, or certificate-related emails.
5. Cookies and Tracking
Our website may use cookies, pixels, analytics tools, and similar technologies to improve site performance, understand visitor behavior, remember preferences, and support marketing or advertising efforts.
You can adjust your browser settings to refuse cookies, but some parts of the website may not work properly.
6. Third-Party Services
We may use third-party platforms to operate our education site, process payments, host videos, send emails, manage forms, track analytics, or provide community features.
These third-party services may collect and process information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or platforms.
7. Sharing Your Information
We do not sell your personal information.
We may share information only when needed to:
Operate our website and courses
Process payments
Deliver emails or course access
Provide customer support
Comply with legal obligations
Protect our business, users, or rights
8. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no website, platform, or online transmission is completely secure, and we cannot guarantee absolute security.
9. Course Progress and Certificates
If you complete a course, we may store your course progress, completion status, certificate information, and related records for administrative, licensing, continuing education, or verification purposes.
10. Children’s Privacy
Our website and courses are intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.
11. Your Choices
You may request to update, correct, or delete certain personal information by contacting us. Some information may need to be retained for legal, tax, payment, course completion, licensing, or business record purposes.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes means you accept the updated policy.
13. Contact Us
For questions about this Privacy Policy, please contact:
Mireya Villarreal, LLC
Email: [email protected]